Not necessarily! We pack our boxes with enough dry ice to keep your meals frozen until you're home. Typically the ice will last through the end of the day for Tuesday/ Friday deliveries, and Wednesday deliveries are still cold/ frozen for 3-4 hours after delivery.
If the ice is gone by the time you open your box, no worries: so long as your meals are still cold and undamaged/ opened, they are safe to be refrozen!
If you ever have any questions, reach out to our team: support@mosaicfoods.com