Shipping & Deliveries

Substitutions

• What is your product substitution policy?

Shipping

• What should I do if there is no dry ice in my box when I open it?
• How do you deliver packages?
• Where do you deliver?
• How does my food stay frozen in transit?
• Do I need to be home when my box is delivered?
• Can I track my shipment?

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Sustainability

• Is my packaging recyclable?
• How do I recycle my delivery box, liner, and packaging?